Shipping policy

Egypt Delivery & Fees

  • Greater Cairo: 1–3 business days

  • Alexandria & Delta: 2–4 business days

  • Upper Egypt & Other Regions: 3–6 business days

  • Fees: Calculated at checkout based on location and weight; free shipping applies during active promos or qualifying orders.

  • International: Currently unavailable.

Tracking, Address & Delivery Issues

  • Tracking: Sent via email or SMS once shipped.

  • Address Accuracy: Customers bear costs for delays or reshipping caused by incorrect addresses or missed delivery attempts.

  • Damaged Goods: Report with photos within 24 hours of delivery for a resolution.

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